Welcome to Florence!

Your sponsor or CRO has chosen Florence eBinders™ to support your study, helping you streamline clinical trial management with the leading electronic Investigator Site File (eISF) solution.

Explore the resources below to discover how eBinders simplifies workflows, enhances collaboration, and ensures compliance—all while keeping your study on track.

Get Started

Click here to complete the three simple steps to kickstart your journey with Florence, starting with role-based training to ensure you’re fully equipped for success.

Resources

Click here to explore supplementary learning materials, templates, and support resources for a comprehensive understanding of Florence’s capabilities.

Learn More

Click here to discover how Florence revolutionizes document management with its cutting-edge features and transformative benefits.

Get Started

Once your remote collaboration space is ready, follow the steps below to get started.

Resources

Dive into additional learning materials, templates and guides on Florence features and workflows.

*Please note: Some resources require login. If you’re already using eBinders, check your welcome email for a link to your study-specific resource page, which may include additional tools.

Compliance

Florence Support

Help Desk

Access comprehensive support through Florence’s Help Desk, where you’ll find self-guided articles and user tips. Simply select “Need Help” within Florence eBinders for assistance.

Chat with Us

Access online support from Monday to Friday, 3AM-11:59PM ET, through the Florence “Need Help” chat feature within Florence eBinders, or reach out via email at support@florencehc.com.

Benefits of Using Florence eBinders

A compliant electronic version of your Investigator Site File

  • Easy Regulatory Document Management

Transition from paper-based ISFs to a site-controlled, web-based system for effortless creation, management, and sharing of essential regulatory documents.

  • Remote Monitoring

Empower monitors with remote access to review eISF content before on-site visits, facilitating smoother collaboration and preparation.

  • Simplified Workflows and Electronic Signatures

Experience the efficiency and compliance benefits of automated workflows, utilizing audit trails as a reliable source of truth and enabling PIs to sign documents conveniently from any location.

Regulatory Features

Customize granular access and permissions for your entire study team and external users.

Role Based Access

Built-in redaction controls ensure only authorized users see PHI.

Version Control

Built-in audit trails allows for better audit preparedness.

Audit Trails

21CFR Part 11 Compliant eSignatures ensure timely and accurate document signatures.

Part-11 eSignatures

With Site Love

No Cost for Sites

We’re providing eBinders at no cost, emphasizing our commitment to seamless document collaboration and remote monitoring.

Global Trust

Adopted by over 20,000 site teams across 90+ countries as the preferred ISF with a best-in-class customer satisfaction rate of 97.6%.

Ease & Efficiency

Designed to be the most user-friendly eISF, automated workflows and intuitive search optimize document management, eliminating paper binder complexities.

Dedicated to Your Success

Rated #1 on G2 by sites, compliant with global regulations, and backed by 24/7 support and online resources.

In clinical research, compliance is crucial. We’ve got you covered.