I forgot my password. How do I recover it?

Step 1: On the Sign In page, click on the “Forgot Password?” link at the bottom of the login section.

sign-in

Step 2: Enter your registered email address in the space provided and click “Request Password Reset.” A password reset email will be sent to you.

forgot-password

Step 3: Click on the “Reset Password” button in the email. You will then be sent to a page asking you to enter your email address and new password. The new password must be entered twice to confirm.

request-to-reset

Step 4: A confirmation screen should appear notifying you that your password has been successfully reset.


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